How long does it take to ship?

For shipping, return and exchange policy, please click here.

How should I take care of the products?

We recommend to only spot-clean and air-dry for all products. Please DO NOT iron or use a washer/dryer as it may damage the fabric.
 

Does wichi accept customized orders?

We consider customized orders. Please contact us for more information.
 

Gift Cards Rules

  • Gift cards do not have an expiration date.

  • Gift cards can be refunded

  • Gift cards can only be purchased alone. If you would like to purchase other products, please make two separate orders.

  • Multiple gift cards can be applied to an order.

  • Sales pricing and discount codes can’t be applied to purchasing a gift card. However, these discounts will apply to orders made using a gift card.

  • When using a gift card, the full value of the gift card is always applied. It isn’t possible to partially redeem a gift card unless the order total is less than the gift card balance.

  • If the order total exceeds the value remaining on their gift card, customers can pay the balance using standard payment methods.

  • To check remaining balance, enter the gift card code at checkout, the remaining balance will be shown if there is any.